FAQS

I NEED TO CHANGE SOMETHING ON MY ORDER. HOW CAN I DO THAT?

If you need to change or cancel your order, please contact us immediately. We generally process orders within 2-4 hours, and once our warehouse has processed your order, we will be unable to make any changes.

I JUST PLACED MY ORDER.  CAN I ADD ANOTHER ITEM TO IT?

Unfortunately we cannot add items to an existing order. Please place a new order for the item and contact us. We’ll be happy to waive shipping on this additional order if it was placed within 24 hours of the original order.

I’M UNSURE ABOUT A SIZE OR I HAVE A FIT QUESTION.  HOW DO I FIND THIS INFORMATION?

Please see our fit guide located at the bottom of the page for general information on sizing.  If you still have specific questions about a fit of an item or measurement guidelines, please email our customer care department at info@shopdeelish.com

I’M IN LOVE WITH SOMETHING THAT’S OUT OF STOCK IN MY SIZE! WHAT CAN I DO?

New items can sell out quickly, but we may get more soon!To sign up to be notified if an item is restocked:

  1. Select the size and color you’d like.
  2. Click “Join Waitlist” on the product page.
  3. Enter your email address unless you are already logged in it will add you automatically.
  4. Voila! We’ll send you an email if we get more in!

Vintage items are one of a kind so they won’t be back in stock, however we do add new vintage pieces all the time so make sure to check back regularly!

CAN I RETURN OR EXCHANGE ITEMS THAT WERE PURCHASED ON SALE?

All final sale items cannot be returned or exchanged. For more information please read our full Return & Exchange Policy.

WHEN WILL MY ORDER SHIP?

Most orders ship within 1-2 business days of purchase.

WHERE IS MY ORDER CONFIRMATION?

As soon as your order ships, you will receive an email confirmation to the email address you entered on your order.  If for some reason, you did not receive an email, please check your spam folder and add info@shopdeelish.com to your safe sender list.

You can also check your order status by signing into your account on our website.

WAS I CHARGED TWICE?

Your credit card will only be charged once after your order ships.

If you just placed your order, what you are seeing on your bank account is an authorization. This is a common bank practice handling credit card transactions to ensure sufficient funds and account authenticity. This authorization will clear (depending on your bank, usually within 48 – 72 hours.) If you need help speeding up the process, you can contact the issuing bank of your credit card.

Please only click the “Place Order” button once to avoid multiple authorizations.

I LOVE DEELISH AND WANT TO BE A RESELLER! DO YOU HAVE ANY RESELLERS OR AUTHORIZE RESELLING?

We love our customers too! While we appreciate you wanting to be a reseller of Deelish merchandise, we do not currently have any resellers, nor do we authorize any reselling of our merchandise.

FIT GUIDE

Please use these size charts to help determine your size. Because sizing and cut will vary between brands, please use the charts as a general guide to compare the various size scales.

Clothing Size Conversion

US Sizing XS S M L XL
US Sizing 0, 2 2, 4 6, 8 8, 10 10, 12
Bust (Inches) 32 34 36 38 40
Waist (Inches) 24, 25 26, 27 28, 29 30, 31 32, 33
UK Sizing 4, 6 6, 8 10 12 14
AUS Sizing 4, 6 8 10 12 14
Europe Sizing 32, 34 34, 36 38, 40 42, 44 46
Seneca Rising 0 1 2 3 4

Vintage Sizing and Measurements

Vintage sizing and modern sizing can be very different. Because of this, we provide detailed measurements of all vintage clothing to help you determine whether or not a garment will fit correctly. An assessment of the estimated modern size will be noted, as well as any sizes on the tag, but please refer to measurements to best determine fit.